Learning how to process returns and cancellations in PartsTrader is useful as your PartsTrader subscription fee is based on your 3-month order volume average. If parts are either returned or cancelled, and the repairer doesn’t process this within PartsTrader, you can process the return/cancellation by following these steps: Locate Confirmed…
Incoming Orders, whether from a quote you submitted, or a direct order sent to you, will appear on your Supplier Dashboard under the Incoming Orders tab. It is recommended to respond to incoming orders as quickly as possible for the best customer experience. The steps needed to manage your Incoming…
Learning how to navigate the supplier dashboard will help you quickly and efficiently go through the PartsTrader workflow and maximize your productivity. Whether you’re submitting quotes, reviewing an order, or documenting a return, all these actions begin on the supplier dashboard. To navigate the dashboard, you’ll need to be familiar…
Learning to efficiently Review & Order parts in PartsTrader will save you time and money by allowing you to select between the best priced parts in your market. The quotes you will receive from suppliers are accurate and reflect their current inventory, pricing, and delivery times. You’ll need to be familiar with the following 3 steps in order to efficiently navigate…
The steps for returning or canceling parts on an order begin with locating the correct order in the Order Confirmed tab. Once the order is identified, you can start the process of either Returning or Cancelling parts that have been ordered. 1. Locate a Confirmed Order Navigate to the Order Confirmed tab to view all the recent orders on your account. Orders can be identified based on…
Learning how to Request Quotes in PartsTrader will help you secure the best parts and margins for your jobs. Requesting quotes creates competitive tension for your jobs among multiple suppliers. This competitive tension builds an opportunity for better margins, delivery times, and service. To Request Quotes, you will want to be familiar with…
PartsTrader provides comprehensive reports for repairers to better manage their business. These reports cover a wide variety of metrics to help repairers manage their business and their use of PartsTrader. The purpose of this section is to summarize the reports available to repairers and provide information on how they can…
Your Repairer Profile is where you configure your PartsTrader account settings. From your repairer profile you can setup your delivery address, add new users to your account, add preferred suppliers, and much more. Reviewing and customizing your repairer profile can greatly improve your PartsTrader experience. To access the Repairer…
Learning how to navigate the repairer dashboard will help you quickly locate and act on your jobs. Whether you’re requesting quotes, reviewing and ordering parts, or reviewing confirmed orders, everything begins on your repairer dashboard. To navigate the repairer dashboard, you’ll need to be familiar with the following 6 tabs…
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