• Technical Bulletin

    As of April 30th, 2024, PartsTrader will end support for Internet Explorer 11. Please review the information below if you are using Internet Explorer. As of June 15th, 2022, Microsoft Edge is the only web browser supported by Microsoft. Microsoft Edge is the latest web browser from Microsoft, which will…

  • Supplier Pricing Information

    The purpose of this article is to provide details on PartsTrader’s monthly Subscription Fee, Transaction Fee, and explain the benefits of being a Premier Supplier. 1. Subscription Fee Participating suppliers will be charged a monthly Subscription Fee per the following subscription tiers. These tiers are based on your 3-month sales…

  • Reviewing Supplier Changes

    Supplier Changes  occur when a supplier makes changes to the pricing, delivery date, or part details of an order. One way that PartsTrader notifies you of these changes is through a red colored alert in the Awaiting Response tab. You may be required to Review supplier changes before the order can be confirmed.  Follow…

  • How to Search for a Job

    After logging into PartsTrader with your credentials, you’ll automatically land on the Job Search page. Use the Search or Advanced Search feature to look up a claim and inspect it’s status in detail.    Job Search Advanced Search Job Search From the Job Search page, you can search for any…

  • Insurer View

    After logging into PartsTrader and searching for a claim, you can navigate to its Insurer View page to inspect it in more detail. This article will help you navigate the Insurer View page and assist with interpreting the information provided on it.   Accessing the Insurer View Reviewing Claim Details…

  • PartsTrader Supplier Integrations

    PartsTrader provides support for a variety of Supplier Integrations. There are currently two types of Supplier Integrations: Inventory Integrations, and Price Matching Integrations. For assistance with enabling any one of these, you can reach out to the integration partner, or contact our Support Center at (855) 932-7278. Inventory Integrations  Price…

  • PartsTrader Repairer Integrations

    PartsTrader provides support for a variety of repairer integrations, both with repairer’s estimating systems and management systems. For assistance with enabling one of these integrations or for more information, contact our Support Center at (855) 932-7278 PartsTrader Integration Client (PI Client)  Estimating System Integrations  Management System Integrations  1. PartsTrader Integration Client…

  • Accessing Supplier Reports

    The PartsTrader platform provides comprehensive reports for Suppliers to better manage their business. These reports cover a wide variety of metrics helping businesses stay on top of their workflow. The purpose of this section is to show you how to access reports and briefly explain what each report covers and how it…

  • Configuring your Supplier Profile

    Your Supplier Profile is where you configure and manage your PartsTrader account. From your supplier profile you can setup your Make and Part Coverage, set Default Discounts, Add or Remove Users, and much more. Review and update your Supplier Profile settings as needed to get the most out of your…

  • How to Submit Quotes

    To send out a quote request, there’s a few steps you’ll need to be familiar with. Once you have familiarized yourself with these steps, you’ll be ready to provide quotes efficiently and accurately. To Submit Quotes, you will want to be familiar with the following steps: Locating Quote Request Creating a Quote…