How do I Change my Password?

Password Reset Guide

Overview:

Ensuring the security of your password is essential. This guide will provide comprehensive instructions on creating, changing, and recovering your password efficiently.

• Password Requirements
• Best Practices for Passwords
• How to Change Passwords
• Forgot Password
• Lockout for Too Many Failed Login Attempts

Procedure:

Password Requirements

To keep your account secure, here are the rules for creating a strong password:

• Must not be any of your previous five (5) passwords
• Must be at least eight (8) characters long
• Can’t contain three (3) consecutive identical characters, e.g. aaa or 111
• Can’t contain three (3) sequential characters, e.g. abc, cba, 123, or 321
• Can’t contain these words: password, PartsTrader, your first name, your last name, your company name, or your login name

Examples:

• ✅ Meets Requirements: P@rtStr8dr!
• ❌ Does Not Meet Requirements: password123

Best Practices for Passwords

How to Change Passwords

Standard Users:

1. Log in to your account.
2. Once on your Dashboard, click your Name in the top right corner of the screen.
3. Select Change Password.

1. Enter your current password, then your new password.
2. Confirm your new password and save the changes.

User Managers:

1. Log in to your account.
2. Navigate to Profile at the top of your Dashboard.

1. Click Reset User Password on the left-hand side of the screen.
   
2. Click the User dropdown menu and choose the user whose password you want to change.
3. Click Reset User Password.
4. The user will receive an email with instructions on  resetting their password.

Forgot Password

1. On the login page, click Forgot your password.
2. Enter your username and click the Send Instructions button.
   
3. Check your email for a link to answer your password reminder.
4. Click the link and answer your password reminder.
5. Enter a new password and save the changes.

Lockout for Too Many Failed Login Attempts